Privacy Policy

Last Updated: [Jan 24, 2026]

1. Introduction

At Studio Memoli, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services.

2. Information We Collect

To fulfill your order, you must provide us with certain information, which includes:

• Contact Information: Your name and email address.

• Shipping Details: Your physical postal address (for physical goods).

• Order Details: The product(s) you are ordering.

• Payment Information: Payment details are processed securely through our third-party payment processors (PayPal and Stripe). We do not store your full credit card information on our servers.

3. How We Use Your Information

We rely on a number of legal bases to collect, use, and share your information, including:

• Order Fulfillment: To provide our services, such as processing your payment, shipping your package, and sending you digital downloads.

• Customer Support: To settle disputes or provide assistance with your order.

• Legal Compliance: If necessary to comply with a legal obligation or court order, or in connection with a legal claim (such as retaining information about your purchases if required by tax law).

• Consent: If you have expressly agreed (such as signing up for a newsletter), we may use your email to send you marketing messages. You may revoke this consent at any time.

4. Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as website host (Hostinger), delivery companies (e.g., USPS, ShipStation, PirateShip) and payment processors (PayPal, Stripe). We will share your personal information with these third parties, but only to the extent necessary to perform these services.

• Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

• General Retention: We generally keep your data for the duration of time needed to fulfill your order and for tax/accounting purposes (typically up to 7 years).

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.

• Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

• Delete: You may generally request that we delete your personal information, except in circumstances where we are required to retain it for legal reasons (e.g., tax law).

7. Contact Us

For purposes of applicable data protection law, Studio Memoli is the data controller of your personal information. If you have any questions or concerns, you may contact us at:

Email: memolistore@gmail.com