returns & refunds policy

refunds

refunds can be requested for damages or missing items, please reach out to memolistore@gmail.com

returns

all sales are final.

however if your order arrives damaged or if any items are missing, please don't hesitate to contact me at memolistore@gmail.com and I will be happy to help

lost packages

Once a package is handed over to the shipping carrier, ownership transfers to the buyer. Studio Memoli is not responsible for lost, stolen, or damaged packages resulting from carrier mishandling.

However, we want you to receive your art! If you believe your package is lost, please contact us. We adhere to the following timelines for declaring a package "lost":

• US Orders: Considered lost if not delivered after 1 month from the ship date.

• International Orders: Considered lost if not delivered after 3 months from the ship date.

contact us

If you have any questions, please contact me by e-mail memolistore@gmail.com